Refund Policy on Training Aids & Equipment

Return Eligibility

All returns must be accompanied by the original sales receipt.

You must contact us within 30 calendar days of delivery to initiate a return.

Items must be returned in new, unused, and unaltered condition, meaning:

No signs of wear, damage, or use

Returned within the 30-day window

Not a custom or special order item

Not marked as non-returnable or subject to a different return policy

Returns After 30 Days

Returns requested after 30 days are not eligible for refunds.

At our sole discretion, we may offer:

  • Exchange, or
  • Store credit only
Damaged or Incorrect Items

If you receive an item that is:

  • Damaged,
  • Defective, or
  • Incorrectly shipped,

Please contact our Customer Support team immediately.

Eligible cases may receive:

  • Full refund, or
  • Store credit.
Inspection & Approval

All returns are subject to inspection upon receipt.

Refunds or credits will be processed only after the item has been reviewed and approved.

Important Conditions

Returns sent without prior contact or after 30 days will not be accepted or refunded.

Customers are responsible for all return shipping costs, unless the return is due to:

  • Defective product
  • Shipping error on our part.


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